Our AI analyzes your brand voice, industry, and target audience to generate platform-optimized content. Simply provide a topic or prompt, and the AI will create engaging posts tailored to each social platform's best practices and character limits.

Absolutely! All AI-generated content is fully editable. You can modify the text, add your own hashtags, change the tone, or use it as a starting point for your own ideas. The AI is designed to assist, not replace, your creativity.

We support Twitter/X, LinkedIn, Facebook, Instagram, and TikTok. Each platform has specific optimizations for character limits, hashtag strategies, and content formats.

Go to Dashboard > Integrations and click 'Connect' next to each platform. You'll be redirected to authorize Social Content IQ to post on your behalf. We use OAuth 2.0 for secure authentication.

You can export all your content and data before cancellation. Your scheduled posts will remain active until the end of your billing period. After that, your account will be downgraded to a free plan with limited features.

Yes! We use bank-grade encryption, are SOC 2 Type II compliant, and never share your data with third parties. Your content and credentials are encrypted at rest and in transit.

If Google or Apple sign-in fails, check that: 1) Your browser allows pop-ups/redirects, 2) You're using the correct email address, 3) Your account hasn't been blocked. If issues persist, try email/password login or contact support.

Click 'Forgot Password' on the login page. You'll receive an email with a reset link. The link expires in 1 hour. If you don't receive the email, check your spam folder or try again.

Onboarding should only appear once. If you're seeing it repeatedly, try: 1) Completing all onboarding steps, 2) Refreshing the page, 3) Clearing browser cache. If the issue persists, contact support.

Credits are used for AI content generation. Each post generation costs credits based on complexity. You receive free credits on signup, and can purchase more in the Billing section. Credits never expire.

Yes! Use the Content Calendar to schedule posts for future dates and times. You can schedule posts across all connected platforms. Posts will automatically publish at the scheduled time.

Go to Dashboard > Social > Generate, select multiple post types, and click 'Generate'. The system will create content for all selected types at once, saving you time and credits.

Check: 1) Your social account is still connected, 2) The post wasn't rejected by the platform, 3) Your account has proper permissions. Check the Activity Log for error details.

Go to Dashboard > Settings > Integrations, find the platform you want to disconnect, and click 'Disconnect'. This will stop all scheduled posts for that platform.

Yes! You can upload images when creating posts, or use our AI image generation feature. Supported formats: JPG, PNG, GIF, WebP. Maximum file size: 10MB.

Visit Dashboard > Analytics to see engagement metrics, reach, impressions, and more. Connect your analytics accounts for detailed insights from each platform.

We support Chrome, Firefox, Safari, and Edge (latest 2 versions). For best experience, ensure JavaScript is enabled and you're not using ad blockers that interfere with OAuth flows.

Go to Dashboard > Settings > Account. Click 'Change Email' and follow the verification process. You'll need to verify the new email address before it becomes active.

Yes! The web app is fully responsive and works on mobile browsers. We also have native iOS and Android apps available in the App Store and Google Play.

Go to Dashboard > Social > Library, select the posts you want to export, and click 'Export'. You can export as CSV, JSON, or PDF format.

Free plans include limited credits and basic features. Paid plans offer more credits, advanced AI models, priority support, team collaboration, and advanced analytics.